Safeguard Property Solutions Limited Privacy Policy
Safeguard Property Solutions is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or you provide to us, will be processed by us pursuant to the requirements of the General Data Protection Regulations 2018 and Data Protection Act 2018.
The type of personal information we collect
We may collect and process the following information:
Information you give us by filling in contact forms on our website or by corresponding with us by telephone, email or in person. This may include:
o Contact details (your name, address and email, date of birth, telephone number)
o Photographic identification and proof of residence
o Banking and financial details (to verify source of funds)
o Title and ownership details
o Professional information (for example employment details)
Information we collect about you when you visit our website. This may include technical information including internet protocol (IP) address used to connect your computer and information about your visit. Our website uses cookies to distinguish you from other users of our website. For more detailed information on the cookies we use and the purpose for which we use them refer to our cookie policy.
How we use your information
We use the information that you have given us in order to:
o Verify your identity
o Establish source of funds
o Establish title and ownership
o Communicate with you by whatever means is most appropriate
o Improve the products and services we offer
o To carry out our obligations arising from any contract between us and to provide you with the information, products and services that you have requested from us
o To provide you with information about goods and services we offer or may interest you
o To notify you of changes to our services
We use the information we collect about you:
o To improve our website including troubleshooting, data analysis, testing, research, statistical and survey purposes
o To measure or understand the effectiveness of our advertising
Information we receive from other sources will be treated in the same way as information we collect about you.
Disclosure of your information
We may share this information with others so far as may be required or necessary depending on the nature of work we are undertaking. This may include:
o Outside contractors from whom we obtain services, including operational services such as IT support.
o Professional service suppliers such as solicitors, accountants and surveyors
o Providers of insurance, banking or financial services
o If we are under a duty to disclose or share your personal information in order to comply with any legal obligation. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Under the General Data Protection Regulation (GDPR), we rely on your consent for processing this information. Please ensure you have read this notice fully and accept all its terms. You are able to remove your consent at any time by contacting us.
How we store your personal information
Your information is securely stored and we only retain your data for so long as reasonably necessary to:
o Carry out any work we are doing for you;
o Comply with any obligations under relevant legislation
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@safeguardps.co.uk or on 0800 887 0721 if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@safeguardps.co.uk or on 0800 887 0721.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Helpline number: 0303 123 1113. ICO website: https://www.ico.org.uk
Changes to our privacy policy
Any changes we make to our privacy policy will be posted on this page and, where appropriate, notified to you by email.
Contacting us
If you have any questions concerning our privacy policy or the way we collect and handle your personal information our contact details are:
Safeguard Property Solutions Limited (Company reg no. 07105342)
Address: Charter House, 8-10 Station Road, E12 5BT
Email: info@safeguardps.co.uk
Tel: 0800 887 0721.